I see that someone else had submitted the same question with no responses and that post was 7 months ago. My question is where the heck has Razer buried the RMA request for their products. A link would be helpful. I have been digging for over 3 hours and can find nothing that allows me to submit a RMA request, only can find check RMA status. LOL
Great job on trying to ward off RMA submissions Razer.
Hi GoJoe1954,
I understand you are having an issue requesting a replacement for your faulty device. I’m here to assist you with your concerns. Before we proceed, please PM me with your device serial number and proof of purchase for warranty validation. Save the shareable copy of your invoice via any online drive account listed here. I’d appreciate it if you could provide the list of the troubleshooting you’ve tried to isolate the problem so I can avoid giving repetitive steps. All the best!
*Thread locked to curb the conversation to PMs.
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