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Question

Rma number

  • July 13, 2025
  • 1 reply
  • 13 views
B

Hello,

 

I purchased a Razer kraken kitty 7 months ago and now the headset keeps disconnecting and reconnecting constantly due to a faulty connection in the wire. However, it’s very unclear how to get an rma number to return it

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    1 Reply

    Razer.sushi.boi

    Hi there, ​@bananacakelcub!

     

    Thanks for alerting us about this. We can still try some workarounds to fix the problem. Please send me a message via PM along with your headset’s serial number so I can validate it in our database and for proper documentation.

     

    *Thread locked to curb conversation to PM.

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