I would like to request an RMA number, I’ve seen other people on these forums get replies from employees so I’m hoping for a response, thanks.
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- Razer Support
- 3229 replies
Hi KingScrubsters,
Please be informed that you can initiate an RMA via our Support Page. However, I'm here to offer troubleshooting assistance should you prefer that route. If it turns out that the device is indeed defective, I can submit a case on your behalf. Please be aware that our chat and email support teams will follow the same protocols before a replacement can be approved. Feel free to send me a PM with your device serial number and more details about your concern so I can better understand and help you accordingly. All the best!
*Thread locked to curb conversation to PM.
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