Hi everyone
Here’s the English translation:
“After performing a factory reset in Synapse, my RZ01-0413 mouse has the following problems:
- On a 2.4GHz connection, the mouse only works for a few minutes before becoming unresponsive. While it is connected, the function buttons need to be pressed several times before they register, and when I move the mouse, the cursor doesn’t move. Once the connection is lost, I can’t use any functions at all.
- On a Bluetooth connection, the computer shows the mouse as connected, but I still have the same problem: the function buttons need to be pressed several times before they register, and the cursor doesn’t move when I move the mouse.
- Note: I have already updated the firmware to the latest version.
So, is it possible to restore the original, problem-free version?”
Thanks