RZ01-04630300 (Smooth / HyperPolling Bundle) – Lost Original Dongle, Cannot Pair New One | Razer Insider
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Question

RZ01-04630300 (Smooth / HyperPolling Bundle) – Lost Original Dongle, Cannot Pair New One

  • February 22, 2026
  • 0 replies
  • 8 views

Hello,

I am using Razer DeathAdder V3 Pro Smooth version (Model: RZ01-04630300), which was purchased as a HyperPolling bundled version.

I lost the original bundled HyperPolling dongle and purchased a new HyperPolling Wireless Dongle separately.

However, I have been informed that the Smooth / bundled version may not be able to pair with a newly purchased HyperPolling dongle.

Currently:

  • The new HyperPolling dongle is detected in Synapse.

  • The mouse firmware is up to date.

  • The mouse works normally in wired mode.

  • Pairing utility shows “No device found.”

  • 8000Hz cannot be enabled.

I would like to ask:

  1. Is it true that the Smooth / bundled version (RZ01-04630300) cannot be re-paired with a new HyperPolling dongle?

  2. Is there any way to reset or rebind the mouse to a new dongle?

  3. Can I purchase a replacement original bundled dongle instead?

I would really appreciate clarification and any possible solution.

Thank you.