RZ038-0395

Hey there, ​@Melklamm 

I understand that you want to purchase a replacement part for your XXX.  You can submit a ticket through this link. 

Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your chair spare part request.

Alternatively, you can send me a private message so I can help you initiate a support ticket.

Also,  I have edited your post and remove your device's serial number for security purposes. Thank you for understanding. 

*Thread locked to curb conversation to PM.