I recently bought the model above , and suddenly its not working well anymore, the plug looks bent a little but they havent been dropped or nothing weird. We bought them 2 months ago. Should I replace any part? How can I fix this? Thanks,
I recently bought the model above , and suddenly its not working well anymore, the plug looks bent a little but they havent been dropped or nothing weird. We bought them 2 months ago. Should I replace any part? How can I fix this? Thanks,
Hello DIAMONDCitronaero773,
Let me help you with your Razer Kraken. Were there any incidents that happened to your headset prior to the issue? Can you provide a short video showcasing the problem for me to take a closer look and for everyone's visibility? Please save the sharable file via any online drive account here and PM with the following information so I can initiate a ticket on your behalf:
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