RZ04-0289 Intermittent Sound Problems. | Razer Insider
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RZ04-0289 Intermittent Sound Problems.

  • June 13, 2022
  • 1 reply
  • 17 views
T
I've had these headphones less than six months. I received them as a present so I don't have a purchase receipt. On this page https://mysupport.razer.com/app/answers/detail/a_id/3554/~/razer-kraken-x-%7C-rz04-02890-support There is a choice But when you click on that link it takes you here https://mysupport.razer.com/app/answers/detail/a_id/4000/session/L2F2LzEvdGltZS8xNjU1MTUzOTAzL2dlbi8xNjU1MTUzOTAzL3NpZC9mVTFuSkRIdERoR3ZrZ3FHdEc1cEhVOHdzWXNZV21ET196VTVMbmNJblVyaWpLeTB0VHVlNGoxaUUwUDZlaTlDM2t5bUIwWUJ0VXBYRUxsMGNoMHJtJTdFNTRpZTE2cGV3bGR4Sl9scXVjZ3dwRzFJXyU3RUNBT1I0cGdnJTIxJTIx Which is Forbidden Server id: 0->64 You don't have permissions to access the specified resource. Please check the URL, correct any errors and try again. The problem is not my laptop as I've switched to my cheapie pair and they work fine.
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    1 Reply

    Razer.Zionzedd
    tedj1957
    I've had these headphones less than six months. I received them as a present so I don't have a purchase receipt. On this page https://mysupport.razer.com/app/answers/detail/a_id/3554/~/razer-kraken-x-|-rz04-02890-support There is a choice But when you click on that link it takes you here https://mysupport.razer.com/app/answers/detail/a_id/4000/session/L2F2LzEvdGltZS8xNjU1MTUzOTAzL2dlbi8xNjU1MTUzOTAzL3NpZC9mVTFuSkRIdERoR3ZrZ3FHdEc1cEhVOHdzWXNZV21ET196VTVMbmNJblVyaWpLeTB0VHVlNGoxaUUwUDZlaTlDM2t5bUIwWUJ0VXBYRUxsMGNoMHJtJTdFNTRpZTE2cGV3bGR4Sl9scXVjZ3dwRzFJXyU3RUNBT1I0cGdnJTIxJTIx Which is Forbidden Server id: 0->64 You don't have permissions to access the specified resource. Please check the URL, correct any errors and try again. The problem is not my laptop as I've switched to my cheapie pair and they work fine.
    Were you able to open the page without the error message? If you're still having the same problem, please let me know through PM and include the serial number of your device so I can validate its model specifications and forward your concern to the Web Team.
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