I've had these headphones less than six months. I received them as a present so I don't have a purchase receipt. On this page
https://mysupport.razer.com/app/answers/detail/a_id/3554/~/razer-kraken-x-%7C-rz04-02890-support
There is a choice
But when you click on that link it takes you here
https://mysupport.razer.com/app/answers/detail/a_id/4000/session/L2F2LzEvdGltZS8xNjU1MTUzOTAzL2dlbi8xNjU1MTUzOTAzL3NpZC9mVTFuSkRIdERoR3ZrZ3FHdEc1cEhVOHdzWXNZV21ET196VTVMbmNJblVyaWpLeTB0VHVlNGoxaUUwUDZlaTlDM2t5bUIwWUJ0VXBYRUxsMGNoMHJtJTdFNTRpZTE2cGV3bGR4Sl9scXVjZ3dwRzFJXyU3RUNBT1I0cGdnJTIxJTIx
Which is
Forbidden
Server id: 0->64
You don't have permissions to access the specified resource. Please check the URL, correct any errors and try again.
The problem is not my laptop as I've switched to my cheapie pair and they work fine.
Page 1 / 1
tedj1957
I've had these headphones less than six months. I received them as a present so I don't have a purchase receipt. On this page
https://mysupport.razer.com/app/answers/detail/a_id/3554/~/razer-kraken-x-|-rz04-02890-support
There is a choice
But when you click on that link it takes you here
https://mysupport.razer.com/app/answers/detail/a_id/4000/session/L2F2LzEvdGltZS8xNjU1MTUzOTAzL2dlbi8xNjU1MTUzOTAzL3NpZC9mVTFuSkRIdERoR3ZrZ3FHdEc1cEhVOHdzWXNZV21ET196VTVMbmNJblVyaWpLeTB0VHVlNGoxaUUwUDZlaTlDM2t5bUIwWUJ0VXBYRUxsMGNoMHJtJTdFNTRpZTE2cGV3bGR4Sl9scXVjZ3dwRzFJXyU3RUNBT1I0cGdnJTIxJTIx
Which is
Forbidden
Server id: 0->64
You don't have permissions to access the specified resource. Please check the URL, correct any errors and try again.
The problem is not my laptop as I've switched to my cheapie pair and they work fine.
Were you able to open the page without the error message? If you're still having the same problem, please let me know through PM and include the serial number of your device so I can validate its model specifications and forward your concern to the Web Team.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.