after updating to windows 10 2004 update, i booted to a blackscreen. i corrected this by updating the bios with RazerUpdater_v1.1.1.2_DA750-BIOSv0104 and updating the nvidia gfx driver to 456.55-notebook-win10-64bit-international-dch-whql. i've noticed a odd quirk though, my laptop will not wake from resume. it will wake to a blackscreen, non-related: my synapse fails to start. even after new installation. i've already tried the deleting logs trick that was posted in the forums, it doesn't help.



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System Information

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Time of this report: 10/5/2020, 20:36:04

Machine name: SAIRZR

Machine Id: {X}

Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)

Language: English (Regional Setting: English)

System Manufacturer: Razer

System Model: Blade Pro 17 (Early 2020) - RZ09-0329

BIOS: 1.04 (type: UEFI)

Processor: Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz (16 CPUs), ~2.3GHz

Memory: 16384MB RAM

Available OS Memory: 16284MB RAM

Page File: 11349MB used, 7367MB available

Windows Dir: C:\\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 240 DPI (250 percent)

System DPI Setting: 240 DPI (250 percent)

DWM DPI Scaling: UnKnown

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DirectX Database Version: 1.0.8

DxDiag Version: 10.00.19041.0488 64bit Unicode



Edit #1:

e.g. power management sleep after an hour, wakes to a back-lit black screen. close the lid, laptop suspends, open lid to wake and resume. same, back-lit black screen. i can live without synapse, the waking to black though is hard to get around ;x



Edit #2:

have to full on power-cycle, rip whatever you were working on.