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rz09-0369an22

  • January 17, 2026
  • 1 reply
  • 14 views

Hello 

Battery on my razer blade 15 is swollen to the point that i cant use the trackpad what do i do? is there any warranty or do i have to change the battery myself? and in that case how can i get a new battery?

 

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1 Reply

Razer.Aero
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  • Razer Support
  • January 18, 2026

Hi interactiveVoltammo732,

I'm sorry to hear about your Razer Blade 15” Base (2021) having a battery swelling issues. I can create a case and forward your concern to our support team for a replacement battery request. Please send me a PM the following information:

  • Email:
  • Mobile/Phone Number:
  • Laptop serial number:
  • Street Address:
  • City:
  • State/Provinces:
  • Postal/ZIP Code:
  • Country:
  • Place of Purchase: (The vendor's website or physical store address)
  • Date of purchase:
  • Proof of purchase: (you may skip this part if the unit is already out of warranty.)
  • Subscribed to Razer Care?: Yes/No
  • Photos of the laptop show the damage to the device.

Save the shareable file via a Google Drive listed here. Thank you!

*Thread locked to curb conversation to PM.