scracthed off 3 digits on my gift card of $200

Question

i mistakely scratched off some digits on my Razer  gold gift card of $200 3 digit was scratched off please I need help with support

Razer.Aero · Answer

Hello geoBangladeshGreenlab934,Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Support Ticketor chat with customer service via Live Chatby clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:1. Everything has to be a separate image.2. Do not stack the gift card and receipt.3. Do not blur or mark on the gift card and receipt.4. Kindly change the file size to a smaller size.5. Kindly ensure that the images are clear and show all four corners.You can PMme the reference number here so I can help you coordinate with the team. All the best!*Thread locked to curb the conversation to PMs.

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