scratched sime number off mistakinly | Razer Insider
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A mistakenly scratched out some code for my gift card and please what can I do to redeem the card

Hi WarmBlacktodayleet350,

For Razer Gold issue, please submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information such as proof of purchase and Razer Gold PIN/ Gift Card. Kindly ensure to follow the specifications as below:

  • Everything has to be a separate image.
  • Do not stack the gift card and receipt.
  • Do not blur or mark on the gift card and receipt.
  • Kindly change the file size to a smaller size.
  • Kindly ensure that the images are clear and show all four corners.


Save the shareable files via any online drive account listed here. You can send me the reference number so I can help you coordinate with the team. Stay safe!

*Thread locked to curb the conversation to PMs.