I scratched some letters of the product code by accident for my kraken x surround sound 7.1 and it became unreadable, is there anyway I can still redeem the product code or receive a new one?
Page 1 / 1
Have a read of the following thread
/damaged-activation-code-kraken-x.78350/#post-768014
Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.
Otherwise, wait for one of the RAZER official stuff for further advice through this thread
Prepare the followings~~~
/damaged-activation-code-kraken-x.78350/#post-768014
Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.
Otherwise, wait for one of the RAZER official stuff for further advice through this thread
Prepare the followings~~~
- Name
- S/N
- P/N
- Proof of purchase (legal receipt)
- Email address &/or RAZER ID used for registering your RAZER product
- Photo of the damaged Activation Code
I have everything with me except the product code, thats what I scratched
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.