Screen retention, vertical bars on stealth 13 later 2019 | Razer Insider
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Screen retention, vertical bars on stealth 13 later 2019

  • 16 March 2020
  • 1 reply
  • 1 view

Hi,



I'm having an issue with display. After laptop goes to sleep and wakes up there are noticeable vertical bars appear on the screen, especially noticeable on the grey background, it also seems that display is suffering from retention issues: after image remain on the screen for quite some time you could see ghosting.

Is there are any software solution I may try, or I should contact razer for replacement?

Attached image demonstrates vertical bars.
bitshareStraw326
Hi,



I'm having an issue with display. After laptop goes to sleep and wakes up there are noticeable vertical bars appear on the screen, especially noticeable on the grey background, it also seems that display is suffering from retention issues: after image remain on the screen for quite some time you could see ghosting.

Is there are any software solution I may try, or I should contact razer for replacement?

Attached image demonstrates vertical bars.




Hey there! Sorry to hear about your Razer Blade's screen concern. When did the issue start? Does the issue happen while entering Safe Mode? If your laptop has a different local Windows user account on your laptop, please replicate the issue there too. Feel free to send me a PM should you need additional assistance.