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Question

Screen turns Off

  • July 3, 2026
  • 1 reply
  • 13 views
V

When i push the screen backward the screen blanks. if i pull it forward the screen is restored. how fix the issue, 

 

Laptop screen will be working on till 90% further push will let the screen go off. 

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • July 4, 2026

    Hello vikramchettur,

    Sorry to hear about this. If the laptop screen goes blank when you push it further back and comes back when you pull it forward, this usually indicates a hardware issue, possibly with the display cable, screen connection, or hinge area. Please try these steps to isolate the problem:

    1. Check if the issue happens only at a certain screen angle.
    2. Test the laptop with an external monitor.
    3. Check whether you see any flickering, lines, or distortion before the screen turns off.
    4. Make sure your graphics drivers and BIOS are updated.
    5. Avoid pushing the screen past the point where it goes blank.

    To assist you further, please PM me your laptop serial number, region, and proof of purchase. Also, let me know whether it started after any physical impact, If the external monitor works normally and if If the issue happens in BIOS. Thanks for your cooperation.

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