Scroll click has stopped working on all mice | Razer Insider
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Question

Scroll click has stopped working on all mice

  • October 22, 2024
  • 1 reply
  • 282 views

I have the Basilisk v1 which has given up on me, so I bought the V3 which I hate so I got the V2. Since I have plugged them in the scroll click (middle mouse wheel) has stopped working. It was working fine on the old mouse, but on both new mice it doesn’t work. I plugged the old mouse back in and its stopped working on that one too. 

 

I have reset the mouse drivers, un-installed synapse, and added new profiles. As of yet it still doesn’t work. If anyone knows how to fix this I’d be very grateful. 

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1 Reply

FiszPL
Vanguard
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  • VANGUARD
  • 7218 replies
  • October 23, 2024

Do a mouse reset (factory reset via Synapse), also you can create new (empty) profile to check if scroll is working or not.

Lastly - connect it to a different PC which doesn’t have Synapse installed.


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