Scroll problem on Razer DeathAdder V2 Pro | Razer Insider
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Hello



I bought one razer deathadder v2 pro, but the scroll looks kinda weird



When I turn the scroll down it works nice, but when I turn up it makes a strange noise



https://www.youtube.com/shorts/-iQp0V_2qHA



This is normal? I never see a noise like that in any review.



I'm from Brazil and I don't know if the warranty is international, so i don't know what to do to solve this.

The mouse works, but the noise it's really annoying.



Thanks for any help.
Lactobacilos
Hello



I bought one razer deathadder v2 pro, but the scroll looks kinda weird



When I turn the scroll down it works nice, but when I turn up it makes a strange noise



https://www.youtube.com/shorts/-iQp0V_2qHA



This is normal? I never see a noise like that in any review.



I'm from Brazil and I don't know if the warranty is international, so i don't know what to do to solve this.

The mouse works, but the noise it's really annoying.



Thanks for any help.




Not normal at all. I suggest you reach out to the reseller immediately to know your return options. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance.
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