Hi,
I have the following issue with a Razer Naga Hex V2 scroll wheel. If you are scrolling in either direction and move the wheel a few stops the screen will jump back in the opposite direction you scrolled in.
This will happen in any application that has a vertical scroll bar (Chrome, Edge, MS Word, etc.).
I have tried to fix this a number of times through driver updates, Razer updates, removing Razer software (with and without Razer support) and it was never resolved. I finally just used a different mouse that didn’t have this issue.
I recently tried a new Naga Pro and it doesn’t have the same issue so I know it is the Naga Hex v2. Is there any method to fix this (e.g. firmware)? I think the mouse is fine except for the scroll wheel.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.