Scroll wheel skipping
I've had my mouse for only a few months and it's behaving strangely. When I try to scroll, especially scrolling down, it often skips lines or scrolls up for a split second before jumping in a random direction for a split second. I've tried taking the top cover off the mouse to clean the scroll wheel, to no effect.
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Userlevel 7
Contact Razer Support, RMA it: https://mysupport.razer.com/app/contact-support
Huh, after a series of Windows updates, it's still happening but not nearly as badly.
Userlevel 6
ferriematthew
Huh, after a series of Windows updates, it's still happening but not nearly as badly.
You can PM me the serial number so I can validate its model and share a copy of your receipt so I can check its warranty. I can start a case and raise your concern to the relevant team who will work on getting your device replaced.
*Thread locked to curb conversation to PM.
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