Seiren and WIN10: NoGo | Razer Insider
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Seiren and WIN10: NoGo

  • October 22, 2019
  • 2 replies
  • 8 views
SinglePlayer
I've got a strange problem that I couldn't solve by browsing all SIREN related problem threads here, so if there's any kind soul out there... Short version: SIREN mic isn't recognized by WINDOWS (problem with last plugged in USB device and so on...), SYNAPSE is up to date, won't notice the device. So, either it's a defective device (at least the logo is illuminated) or there's a driver problem that can't be solved in an easy way. I also tried to plug it in with my Man-O-War plugged into the SIREN as that solved one thread starter's problem, but no success. If the support reads that: any fancy button-press-during plug-in routine to update firmware on the SIREN? Or any debug mode driver to help me fix this issue? Thank you so much in advance!
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    2 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • October 24, 2019
    Before anything else, which version of Synapse do you currently have installed? Also, can you put up a screenshot of how the Seiren appears in the Device Manager?
    SinglePlayer
    • SinglePlayer
    • Author
    • Insider Mini
    • October 24, 2019
    Thank you for answering. I'm using Synapse 3.4.1015.100206 and the Seiren appears as an "Unknown device (error requesting device information)" or $2B = error 43 decimal, I hope the translation is correct as I'm using the local german version of WIN10. The RAZER 0306 device seems to be a "virtual bus" device entry. Hope that gives enough information. Cheers from Munich!
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