Hi, I purchased an order of Razer Gold gift card. But I only got the Pin, I don't have Serial number. How do I get serial number?
Question
Serial number
This topic has been closed for comments
For Razer Gold-related concerns, it's best that you submit a support ticket
1 person likes this
- Razer Support
- 3054 replies
masoud1984 wrote:
Hi, I purchased an order of Razer Gold gift card. But I only got the Pin, I don't have Serial number. How do I get serial number?
Hello masoud1984,
Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:
1. Everything has to be a separate image.
2. Do not stack the gift card and receipt.
3. Do not blur or mark on the gift card and receipt.
4. Kindly change the file size to a smaller size.
5. Kindly ensure that the images are clear and show all four corners.
Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.