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Question

Serial number

  • February 6, 2025
  • 2 replies
  • 53 views

masoud1984

Hi, I purchased an order of Razer Gold gift card. But I only got the Pin, I don't have Serial number. How do I get serial number?

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2 Replies

Natasha-MLB
  • Insider Mini
  • February 6, 2025

For Razer Gold-related concerns, it's best that you submit a support ticket


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • February 7, 2025

Hi, I purchased an order of Razer Gold gift card. But I only got the Pin, I don't have Serial number. How do I get serial number?

Hello masoud1984,

Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:

1. Everything has to be a separate image.
2. Do not stack the gift card and receipt.
3. Do not blur or mark on the gift card and receipt.
4. Kindly change the file size to a smaller size.
5. Kindly ensure that the images are clear and show all four corners.

 

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