SERIAL NUMBER IS UNKNOWN | Razer Insider
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SERIAL NUMBER IS UNKNOWN

  • February 21, 2025
  • 1 reply
  • 6 views

Hello, I have a pair of headphones, but I formatted my computer, and when I try to enter the serial number, it says it is invalid. How can I resolve this?"

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1 Reply

Razer.Aero
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  • Razer Support
  • February 21, 2025

Hi luisgcarvalhal,

Please PM me your headset’s serial number and the email address associated with your device. Also, attach the screeshoot showing the error so I can take a closer look and help you accourdingly. Save the shareable files via any online drive account listed here. Thanks.

​​​​​​​*Thread locked to curb the conversation to PMs.