Serial Number: - issue with connecting my Razer Blackshark V2 Pro headset via Bluetooth or the usb c dongle to ps5

I cannot connect my Razer Blackshark V2 Pro headset via Bluetooth or the usb c dongle to my ps5. Both worked perfectly fine on my computer, but my PlayStation 5 will not register them as an audio input. I've never had this issue before. i recently updated it, I believe yesterday, and this is when the problem began. I've had this headset and used it on my PS5 for a few months with no issues. Andy helped me last, but the chat ended before I could tell him that it didn’t fix it, as the rebuilt database took about an hour. I've gone into safe mode as directed by my previous support expert, Andy, and I did the whole Clear Cache and Rebuild Database as well as resetting my PS5 to factory default settings. I've restarted and shut down the system multiple times, and plugged and unplugged the dongle, and I know it is an issue with the system registering the dongle as an audio input/output, ut and it's not an issue with the dongle. This did not resolve my issue. I followed other forums and tried their solutions, like resetting the PS5 to factory settings and reconnecting and disconnecting the dongle in between restarts and shutdowns. I was able to reconnect with them and they said - “Since this started right after a PS5 system update and you’ve already factory reset the console, it’s likely a firmware compatibility issue between your PS5 and the Razer dongle. If the headset still works on PC but not PS5, I’d recommend checking with Razer for a headset firmware update as well. You’ve done all the right steps, this may need patching in a future PS5 update.” I am struggling to find an update file from razer for the headset and dongle. and I’d hate to wait a month or so for the next Playstation update.