Serial Number on keyboard is not working | Razer Insider
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Question

Serial Number on keyboard is not working

  • July 6, 2025
  • 1 reply
  • 21 views

I have had my keyboard since 2021 or 2022. I cant remember exactly but it what a Christmas gift. Never bothered to register it or anything but the RGB pattern stopped working so I downloaded chroma and decided to go through the steps and when I try to register new device it says that my serial number isn’t there in the systems. Please advise. 

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1 Reply

Razer.sushi.boi

Hello there, ​@Shifty_John!

 

What specific keyboard do you have? Let me know via PM along with your device’s serial number so I can validate it and help you with the registration. Looking forward to your response!

 

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