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Serial Number Problem

  • May 16, 2026
  • 1 reply
  • 23 views

genxesus

Hi everyone! I hope everything goes well.

I want to register my Razer Enki. I have serial number under the chair. The problem is last 3 digits are defective and I can’t read. I have also Product number from my invoice. How can I fix this problem?

 

I try to reach different support chats but none of them are working. Is there a mail or something else I can reach Razer? Or can you guys give me a solution?

 

Thank you so much,

Regards

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@genxesus 

I understand that you would like to register your Razer Enki, but you’re unable to read the last three digits of the serial number on the chair. Don't worry, I can create a case for you and forward it to our relevant team for further assistance. To proceed, please provide the following details via PM so I can kickstart your case:
 


Full Name:

Email address associated with Razer ID:

Phone number:

Country:

 


Thank you!