shipping email

I had ordered a Kuromi keyboard at an in person store to be delivered to my home, this was 9 days ago now. I received an email showing the receipt but have yet to receive an email confirming that it has been shipped and am wondering what is up with that. When should I expect an email confirming that it has been shipped, if it even has been shipped?

I had ordered a Kuromi keyboard at an in person store to be delivered to my home, this was 9 days ago now. I received an email showing the receipt but have yet to receive an email confirming that it has been shipped and am wondering what is up with that. When should I expect an email confirming that it has been shipped, if it even has been shipped?

I made an order from the website Monday, received a confirmation e-mail on Tuesday then it was delivered Friday. I just had a look at the tracking details and it was just the one delivery company throughout the entire process, possibly because geographically the pick-up’s quite close.

You mention you went in person to a RazerStore. Have they been able to look up anything for you?

I haven’t been back to the store since the day I ordered the keyboard. I also did try checking my account on here to see if I could find the keyboard in my orders but couldn’t.

Give them a call at least. See if they can track the order for you.

Alright I’ll get on that, I did try emailing their support email but I didn’t think to call them.

Good luck! Let us know here how it goes.