Should I use my warrenty for this? | Razer Insider
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Should I use my warrenty for this?


I have had my Razer blade 15 base model for under a month and I have been loving its power. A few driver issues that led to crashes but I blame myself for that due to tampering with nividia's studio drivers. I have recently noticed that when my laptop is closed there is a light arch in the screen so that when looking at it from the ports on either side of the laptop you can see through to the other side. It is quite a small visual defect but I am worried it may be due to misfitting screens and can lead to damage after the warrenty period. Normally I would not be too worried about these things but for a $2000 laptop that is made from aluminium I expect higher quality. The hinge of the laptop also gives off common snapping noises when opening/closing. Should I go through the effort to have razer inspect it and possibly fix? will I just get a refurb 20 days in of having a new laptop? I am new to razer products and am very worried. Thanks in advance
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3 Replies

  • Guardian of the Forest
  • 2054 replies
  • June 16, 2019
Hi there! Can you share a short video showing the issues you are having with your Blade?

http://imgur.com/gallery/5Fora8B Using imagur because my files sizes wont upload Its not a video but you can see the screen is raised in the centre and is not flush in the middle.

  • Guardian of the Forest
  • 2054 replies
  • June 19, 2019
Thanks for the photos. Please send over the serial number of your Blade to me through PM. I'll assist you from there.

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