Side buttons on Viper mini are loose and dont push in | Razer Insider
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Question

Side buttons on Viper mini are loose and dont push in

  • January 4, 2024
  • 1 reply
  • 244 views

I was playing cod with my friends, as per usual, and I use the side button on the closest to me for crouching and laying down and today as I was playing I pushed it in trying to lay on the ground to snipe someone when the button felt like it was stuck pushed into the mouse and it wouldn't pop out and was just stuck

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1 Reply

Razer.Aero
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  • Razer Support
  • 3222 replies
  • January 5, 2024

Hello TrashGqmer,

I understand that the side button on your Razer Viper Mini got stuck while you were playing Call of Duty. It seems to me that there is a mechanical issue involved. Can you do me a favor and take a video of your device that would clearly show the issue that you just described? Save the shareable files via any online drive account listed here. You might want to try using a can of compressed air and gently blowing under the affected button(s). If the same problem persists, PM me with the device serial number and proof of purchase so I can check for a possible replacement option. All the best!

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