Siren v3 chroma - Monitoring does not turn off when the microphone is muted

Hello, I'm using Siren v3 chroma.
The headphones are connected to the microphone and the sound monitoring function is activated.
When I press "Mute" the microphone, the monitoring continues to work.
After restarting the computer, the monitoring function turns off along with pressing "Mute" on the microphone, but after a while it becomes active again when the microphone is muted.
What should I do to ensure that monitoring is always turned off when I click "Mute"?
The firmware version of the microphone is up-to-date, as is the version of the Synapse program.