Software not opening (Synapse and Cortex) | Razer Insider
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Software not opening (Synapse and Cortex)

  • December 26, 2020
  • 1 reply
  • 8 views
T
I can't open the software in my pc, i have been using it 5 months and now i cant open it. I uninstall and install but nothin happens.
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    1 Reply

    A
    • Anonymous
    • December 28, 2020
    Hey there! Thank you for posting your concern here. My name is Michelle from the Razer Cortex Technical Support Team. I will be here assisting you to resolve your issue. Before we go further could you please PM us your Cortex logs for us to isolate the concern? I will PM you a guide on how to collect and upload your Cortex logs if you need my assistance. We will be looking forward to your reply soon. Thank you! Take care and have a great day! Your Technical Companion, Michelle Chang Razer Cortex Team
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