Software not opening (Synapse and Cortex) | Razer Insider
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I can't open the software in my pc, i have been using it 5 months and now i cant open it. I uninstall and install but nothin happens.
Hey there!



Thank you for posting your concern here. My name is Michelle from the Razer Cortex Technical Support Team. I will be here assisting you to resolve your issue.



Before we go further could you please PM us your Cortex logs for us to isolate the concern? I will PM you a guide on how to collect and upload your Cortex logs if you need my assistance.



We will be looking forward to your reply soon.



Thank you! Take care and have a great day!



Your Technical Companion,

Michelle Chang

Razer Cortex Team