This translates as:
Activating the warranty on my Razer Vive V2 Pro, it is having problems when scrolling

Hello thinkFeldgrautools783,

I’m here to help. PM me your device serial number and a bit more detail about the issue so I can get a better idea and work on finding a solution for you. I’d appreciate it if you could send me a list of all the troubleshooting steps to avoid repeating them. Also, please communicate in English so I can better understand your concern. Thanks for your cooperation.