SOLVED - Synapse is not running (Synapse 3) | Razer Insider
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SOLVED - Synapse is not running (Synapse 3)

H
Since a couple of days Synapse will not start (i'm using the razer-mamba-hyperflux set). It says "Synapse is not running" when i click on the tray-symbol. things i tried: 1. complete wipe and clean installation of synapse 3 with deactivated anti-virus-software and reboot windows... not working 2. change usb-port and reboot windows... not working 3. stop all razer-tasks at the task-manager and start synapse 3 as admin... not working my system: windows 10 pro 1809 razer central 7.3.19.118 razer product razer mamba hyperflux anti-virus program bitdefender please help me sorry for my bad english (i'm from austria) thx kind regards harry
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3 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • July 3, 2019
Hi there! Can you send me the version number of Synapse though PM? I'll assist you from there.
Sib3riX.
  • Sib3riX.
  • Insider Mini
  • 14 replies
  • July 3, 2019
HarryFunkyMonkey
Since a couple of days Synapse will not start (i'm using the razer-mamba-hyperflux set). It says "Synapse is not running" when i click on the tray-symbol. things i tried: 1. complete wipe and clean installation of synapse 3 with deactivated anti-virus-software and reboot windows... not working 2. change usb-port and reboot windows... not working 3. stop all razer-tasks at the task-manager and start synapse 3 as admin... not working my system: windows 10 pro 1809 razer central 7.3.19.118 razer product razer mamba hyperflux anti-virus program bitdefender please help me sorry for my bad english (i'm from austria) thx kind regards harry
Does this happen when you boot your pc (on startup)? Because i have simillar problem after new synapse update happend last week. I reinstalled entire windows because i thought it was my fault. Ofc fresh windows copy didnt help.
H
thx for the response. fortunately i could solve the problem today by reinstalling ".NET Framework 4.8" manually. i hope this will work for you too.
Razer.RedPanda
Hi there! Can you send me the version number of Synapse though PM? I'll assist you from there.
solved by manually reinstall .NET Framework 4.8 :)
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