When I press certain keys, they're unresponsive intermittently. Sometimes they function, and other times they don't. If I continuously press the faulty key, it doesn't register all inputs. Hence, I suspect it might be a software or firmware malfunction.

I've maintained good keyboard hygiene, ruling out dirt as a issue.

Test:

ggggggggggggggggggggggggggggggggggggg - this is a span of 10 seconds of constantly pressing the faulty G key.

vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv - this is a span of 10 seconds of constantly pressing pressing the healthy V key

They keyboard is Razer Widow Chroma (the original).

Thank you!