Some keys not working after installing Razer Synapse on BlackWidow Chroma V2 (Windows) | Razer Insider
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Some keys not working after installing Razer Synapse on BlackWidow Chroma V2 (Windows)

  • July 24, 2025
  • 1 reply
  • 7 views

hudsondantasvb

Hi, I’ve been experiencing an issue for the past 30 days with my Razer BlackWidow Chroma V2 keyboard on Windows. After installing the Razer Synapse software, certain keys stop working properly — for example, the percent sign (%) and closing parenthesis ")". These keys work fine when Synapse its closed. I've tried restarting, reinstalling drivers, and changing language settings, but nothing fixes it. Any help would be appreciated.

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Razer.Speedcr0ss
hudsondantasvb wrote:

Hi, I’ve been experiencing an issue for the past 30 days with my Razer BlackWidow Chroma V2 keyboard on Windows. After installing the Razer Synapse software, certain keys stop working properly — for example, the percent sign (%) and closing parenthesis ")". These keys work fine when Synapse its closed. I've tried restarting, reinstalling drivers, and changing language settings, but nothing fixes it. Any help would be appreciated.

I suggest performing a clean reinstall of Razer Synapse 4 by following this article and seeing how it goes. Feel free to send me a PM should you need further assistance.

 

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