My Razer ring light RZ19-0366 stopped working after just 10 times switch on. The receipt is gone so I can not reclaim it. It seems to be the circuit voard on the on/off switch that is broken (circuit board no PM-HRS202011 v1.2). Is there any chance to buy a new or contact the factory?
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Hello APATITERoseMadderever224,
I'm sorry to hear about the issue with your Razer Ring Light. Have you checked if the power source is working properly? Were there any incidents that occurred before the problem? Are there any visible signs of damage to the Razer Ring light or its components? Please PM me your device serial number and the name of the store from where you purchased it.
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