Razer wasn’t tracking my hours. I checked previous suggestions and they said to restart it, so I did that. Nothing changed. I restarted the game, I restarted the app, I restarted my pc. Nothing is working.
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Hey there!
Thank you for participating in Squad Rewards and for reaching out to us with your concern. My name is Michelle, and I am part of the Razer Cortex technical support team. I am happy to assist you with your issue.
Please be informed that the Squad Rewards competition is scheduled to begin on May 18. As the competition has not started yet, your gameplay hours will not be tracked before May 18.
Here is the timeline:
PRE-SEASON: MAY 04 02:00 – MAY 18 00:00 UTC
You can sign up and invite friends to squad up. If we reach 100k participants before the competition starts, the prize pool will be increased to a maximum of 5 million Razer Silver.
COMPETING: MAY 18 00:00 – JUNE 01 00:00 UTC
You can start to win gameplay hours by playing any of the supported games with your squad and compete for Silver prizes with these gameplay hours.
POST-SEASON: MAY 31 04:00 - JUNE 01 04:00 UTC
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VOTE TO WIN EVENT: 1.2 million Razer Silver in the prize pool.
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GAME KEY GIVEAWAY: 100 Steam game keys for Stray Blade
You can claim post-season prizes with your personal leftover gameplay hours.
If you want to know more details of the competition, please feel free to visit our FAQ page:
https://deals.razer.com/squad-rewards/faq
Please feel free to let us know if you need further assistance.
Michelle
Thank you for looping me in.
Michelle
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