Static noise with the new windows update | Razer Insider

Static noise with the new windows update


Hello guys! I encountered a problem after updating my windows to the latest build (2004). Whenever the surround pro is on there is a horrible static noise with every sound, even windows sounds. When there is no sound there is no static. Turning off the razer surround pro eliminates that problem. I contacted razer a month ago but still haven't heard back from them. I was wondering if anyone would be able to help me out with this issue. Thanks a lot in advance.

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2 Replies

Same problem
Razer is aware of the issue but no solutions yet.

There's a locked thread here: /surround-legacy-synapse-2-not-working-with-win10-2004.58774/page-2#post-536799

Consider sending them the logs, maybe it will help.