Hi!
My name is Elijah.
This is my first time posting a question on the Forum, so I’ll do my best. My current issue is that I can't install Razer Synapse, and there is no Razer program files left, so it doesn't appear as an application.
When I run the "RazerSynapseInstaller_V1.14.0.500.exe”, it shows the prompt, "Do you want to allow this app to make changes to your device?" I click yes. After that, a prompt opens up for a split second on my screen, and then disappears. Then I see a .err file created, with the text "Failed to write installer file (Permission denied)" written in the error file.
I've taken multiple steps to try and solve the problem. First, I tried to open an admin command prompt and run the following commands:
- System File Checker (SFC)
- Deployment Image Servicing and Management (DISM)
All of these yielded no information. They said that there were no corrupted files. So, I'm pretty much stumped now. I do have the patience to have someone work me through the problem, and I'm willing to work with someone to solve it. It's become quite annoying for me, so even if you don't know the answer yourself, I would appreciate it if you lead me in a promising direction.
