Hello Razer Support,
I recently purchased a Razer BlackShark V2 X.
My serial number is: SN8625-28D13442-1371.
I tried to register my product and activate the Free 7.1 Surround Sound on your website, but the serial number is not recognized.
Could you please provide me with an activation code for my headset?
I can provide a photo of the headset or the box showing the serial number if needed.
Thank you for your help!
Hi Stylix-LaZer,
I have checked our database, and unfortunately, I could not find your serial number. Please follow the instructions provided here on how to locate your headset's serial number. If you need further assistance, please send me a PM with a picture showing the device's serial number and proof of purchase for validation. You can save any shareable files using one of the online drive accounts listed here. All the best!
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