Subject: Issue with 7.1 Surround Sound Headset Registration | Razer Insider
Skip to main content
Question

Subject: Issue with 7.1 Surround Sound Headset Registration

  • September 2, 2025
  • 1 reply
  • 18 views
A

Subject: Issue with 7.1 Surround Sound Headset Registration

Dear Razer Support Team,

I have a problem with the 7.1 surround speaker registration for the headset I purchased.
My email is (Removed email for security purposes).

If necessary, please let me know the administrator’s contact information by email, and I can attach the required photos. Among the two headsets I purchased, one activation code does not work properly.
I request a solution for this issue.

Both of the headsets I purchased are registered under my account, and the code of the headset with the problem ends with 7436.

Best regards,

    This topic has been closed for replies.

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • September 2, 2025

    Hi acelmg,

    I'm here to help! Please send me a PM with your headset's serial number and a screenshot of the error message so I can check and provide a resolution. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

    *Thread locked to curb the conversation to PMs.

    CookiesCookie settingsAccessibility statement