Super slow startup Razer Synapse 4 in Windows 11 and USB device not recognized issue. | Razer Insider
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Super slow startup Razer Synapse 4 in Windows 11 and USB device not recognized issue.

  • October 10, 2025
  • 2 replies
  • 291 views

Hello.

I’ve had problems with Synapse 4 for about 1-2 months now.
When I start my computer and login to Windows 11 it takes about 2-3 min before Razer Synapse 4 Launches.
And If I don’t wait for Razer Synapse 4 to launch and I just login to a game or open up Firefox to browse something, when I move my mouse over to the 2nd monitor the mouse freezes for a second or two and then I get an USB error: “The Last USB device you connected to this computer malfunctioned, and Windows does not recognize it”.

However if I wait for Razer Synapse 4 to start I do not get these USB errors.

I’ve done multiple uninstallations and reinstallations and deleting all Razer folders in AppData, ProgramFiles, ProgramFiles(x86) and regedit files and also ran the Razer DriverCleaner and CCleaner.
Also tried uninstalling Razer Chroma and just run Razer Synapse 4 on it’s own.

But nothing helps with this issue.

The first time after restarting the computer after a fresh Razer Synapse 4 installation, it starts up instantly with all the other programs on startup.
But after a few shutdowns of the computer the issue comes back and I have to wait 2-3 min for Razer Synapse 4 to launch itself.

Current version of Razer Synapse 4: 4.0.86.2510030230
My Razer products:
Razer Deathadder V3
Razer Blackwidow Elite

Other programs on startup (these programs have no issues and starts instantly on startup):
iCue
NVIDIA
X-Mouse Button Control v2.20.5

Windows
Edition: Windows 11 Pro
Version: 24H2
OS build: 26100.6584

2 Replies

gituin
  • Insider Mini
  • November 27, 2025

Im also having this issue. I love the hardware, but the Razer software is really annoying. The important thing take ages to, or dont run, the unimportant things are constantly doing background operations.


kooktvextra
  • Insider Mini
  • January 4, 2026

I noticed this as well, I was using the synapse 4 beta version for a while there as well because my streamer companion devices stopped working when I upgraded from synapse 3 to synapse 4. The beta version of synapse 4 the companion device works fine but the beta version also started randomly crashing which is VERY bad as I do rely on the macros I made for my blackwidow chroma for work. Without the beta version I don’t experience the random crashes after my PC starts up but I do see the program constantly have to be ended and then restarted in order to get it working on my PC after I turn on my PC for the day since I shut off my PC at night when I go to bed.