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support

  • October 7, 2025
  • 1 reply
  • 15 views

pulseDeepRubyshare320

Hello Razer Support,

After updating Windows, my THX Spatial Audio app lost its activation.
When I try to re-enter my activation code, it says that the code has already been activated.

Could you please reset my license or reactivate it on my account?

Here are my details:
Order ID: (Removed for security purposes)
Email used for purchase: (Removed for security purposes)

Thank you for your help!

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • October 7, 2025

Hello pulseDeepRubyshare320,

I’ve responded to your message. Please check your inbox and let’s continue from there. Thank you!

*Thread locked to curb the conversation to PMs.