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Question

support denied

  • November 10, 2024
  • 0 replies
  • 7 views

I have had trouble with my Razer 17 laptop for months now.

 

problem: Razers recovery image is not working leaving me to reinstall (12 times!) with BOD’s galore and a non working Windows 11 as a result.

Does Razer care? No support. just the glorious AI (“i will not understand what your are writing - I will only hav 1 image as dokumentation! bla. blaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaah)

Is that a way to treat a customer, if I may ask?

 

Is there a way to create a support case, send proper dokumentation or what.

Or is it too god for business just to ask the customer to trash a 13 monts old laptop and just buy another

 

Not good enough Razer. I used to hold you in high esteem  but NOT anymore

 

alcuin02@pm.me