Support for a Viper Ultimate Mouse | Razer Insider
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Question

Support for a Viper Ultimate Mouse

  • September 11, 2026
  • 1 reply
  • 12 views

parkMediumSkyBluebit215

Hi Support, I currently own a Viper Ultimate mouse with dock for quite a few years and it is a fantastic mouse. However as of last week the Dongle keeps disconnecting and reconnecting every 2-5 seconds. I read in forums that the dongle can be replaced. I purchased a new dongle but now the mouse doesn’t recognize it. So i downloaded the RazerMousePairingUtility_v1.00.07_r2.exe. Now it requires me to plug in the mouse with the USB cable that came with it….Obviously I have misplaced this and now am stuck yet again. Are you able to help me get this mouse back in action?

R3egards 

rt

1 Reply

FiszPL
Vanguard
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  • VANGUARD
  • September 11, 2026

Actually you can plug any data capable micro-usb cable (ofc if it’ll fit the hole in the mouse) - if it doesn’t fit - and the cable is fully rubberized - you can try to scrap some rubber to fit the cable into the mouse.