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Question

support for headset

  • January 13, 2025
  • 2 replies
  • 44 views

Hi, I have a barracuda wireless headset and I need to know how to activate the warranty as it has stopped working

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2 Replies

My sn Numbers is: (removed SN)

I bought it on 13/10/2023


Razer.Aero
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  • Razer Support
  • 3427 replies
  • January 16, 2025

Hi DanielFerreiraOP,

I understand that you’re having issues with your Razer Barracuda X. You have the option to initiate an RMA through our Support Page. You could PM me with your device proof of purchase and provide more details about the problem. This way, I can better understand your situation and offer some troubleshooting steps. If we determine your headset is defective, I can submit a case on your behalf. Please be informed that our chat and email support teams will also follow the same protocols before approving a replacement. All the best!

​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb conversation to PM.


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