Support needed - External monitor Razer 15 | Razer Insider
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Hi,



Can anyone shed some light on how to get an external monitor working via USB-C to DisplayPort. When I plug in my USB-C to DisplayPort cable I get an error in windows saying 'Display connection might be limited'.



Does my Razer 15 support DisplayPort Alternate mode?

Do I need to update any driver and if so where can I find these as there is nothing for this model on the Razer support website.



My monitor is an Acer Predator XB252Q



Razer 15 Model: RZ09-03519W11



Any help is welcome!
This particular variant's USB-C port does not support DP Alternate Mode. Click here for the device specifications.
Thank you for getting back to me.

So would I be able to use a USB-C to USB-C cable for an external display? Would this run off the GPU?



Otherwise I’m limited to HDMI at 60Hz and without G-Synch. (My monitor is 240Hz and G-Synch)
The transfer speed of the ports is limited. You won't be able to run higher refresh rates on external panels.



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