same. but with the Kraken X. I hope someone finds a fix for it

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Hey Kaisellin and nielval! Sorry for the mishap. However, your headset model can only receive the code through a scratch card, not by registering your products. Please be aware that a damaged or lost activation card due to mishandling is not covered by Razer's limited warranty. Also, I received an update that the code generation has stopped, and there's no date on when it be back. Please send me a PM including a photo showing the damaged activation card and proof of purchase. Save the file via Google Drive or any online drive, then past the link on your message. I'll be locking this thread to curb our conversation privately.



Edit:



Stellar update! The team mentioned that the codes are back. I was able to forward our request to the Support Team. Allow the team to go through the other escalated case and pick up your within the next 24-48 hours. Feel free to send me a ping should you have a topic in mind. Stay safe, comrade.

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