surround sound 7.1 invalid activqtion code | Razer Insider
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surround sound 7.1 invalid activqtion code

  • February 1, 2025
  • 1 reply
  • 16 views
Szymek232298

Dear Razer Support,

I recently purchased a pair of Razer Kraken X Lite headphones, and inside the box, I received an activation code for 7.1 Surround Sound. However, when I try to enter the code, I receive an error message stating that the code is invalid.

I have already reached out to support multiple times but have not received any response. Additionally, when I request a new activation code, I keep receiving the same one, which does not work.

Could you please assist me in resolving this issue? I would appreciate either a working activation code or guidance on how to fix this problem.

Looking forward to your prompt response.

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1 Reply

Razer.sushi.boi

Hi there, ​@Szymek232298!

 

I think you have entered the code on the wrong software. This is just a quick fix so don’t worry. Please shoot me a PM along with your headset’s serial number so I can validate it and help you with the activation.
 

*Thread locked to curb conversation to PM.

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